"Inspire someone everyday to be outstanding"
























“Attitude is contagious, is yours worth catching”


With our 4D approach to change management we will initially measure the following areas to give an accurate snapshot of your business and the way it functions today:-




Best practices.                                                   



Cash flow.

Profit generation.

Department culture.

Internal audit.

Profit and loss.

Accurate reporting.


Performance management.

Time management.

Team working.

Staff retention.

Achievement budgetary target.

Achievement of standards.

360ْ staff appraisal.

Achievement of targets.

Future development plans.




The evaluation of your business will generate several reports and summaries which will enable you to target those areas of your business which will produce the greatest and most immediate improvements.


Comparative charts will be given to you, outlining managers and staff results regarding actual working practices vs. potential improvements from best practices. These improvements are specific to the areas of profit generation, systems & processes and business culture. We will also be able to give you accurate information in relation to performance issues arising from poor communication and recording of information. This information is vital and enables any business  to deliver an “Outstanding customer service” aligned with increased profits.




With your managers and a selected team of staff we will diagnose what actions need to be undertaken to achieve best practices that will make the greatest contribution towards enhanced profitability & staff / customer satisfaction. We will also agree how to deliver these forthcoming changes and bring clarity to who needs to be accountable, responsible and informed to achieve "outstanding" results.




We appreciate that “Change Management” can be very complicated and difficult to implement with the pressures of the day to day running of a business. This added to the lack of training in the area of “Change Management” can often lead to an inability to make sustainable changes and to use "Quick fix solutions". To assist, we can help your management team construct an action plan that has a realistic timeframe for completion. Using a facilitation and mentor approach we will also ensure staff involvement and commitment.


Finally, we will provide you with measuring tools which will help your management team monitor the effective implementation of the various tasks needed to complete the change.


With the increasing pressure for businesses to deliver a profitable performance and improvements in your overall customer service, we can collectively ensure that change management happens. The 4d approach to business development ensures clarity, staff involvement, commitment and guarantees genuine quantifiable profitable results.


1. Decide to be outstanding

Make a decision to initiate change and increase performances throughout your business.

2. Increase urgency

Inspire your staff to move, make objectives and add reality and relevance to them.

3. Build the winning team

Get the right people in place with the right emotional commitment, and the right mix of talents, skills and drive.

4. Get the vision right

Get the team to establish a simple vision and strategy, focus on emotional and creative aspects necessary to drive your plan for service, efficiency and increased profitability.

5. Communicate for buy-in

Involve as many people as possible, communicate the essentials, simply, and to appeal and respond to people's needs. Offer clear and concise information through effective  communications. Make all technology work for you.

6. Empower action

Encourage openness, remove obstacles to ensure there are opportunities for all to give constructive feedback. Develop an environment which promotes lots of support from leaders. Reward and recognise increased performances, progress and achievements.

7. Measure always

Continually check and measure the effectiveness of your improvements and increased performances. The credibility of the changes and the effect on the business as a whole in the improvements which are being made.

8. Create short-term wins

Set aims that are easy to achieve, aim to achieve wins in bite-size chunks. Ensure all initiatives are manageable with consideration to the amount of tasks being set. Finish all current tasks and stages before starting new ones.

9. Do not let up

Develop an atmosphere of encouragement, determination and persistence. Focus on ongoing changes. Encourage ongoing progress and reporting to highlight what has been achieved and future milestones.

10. Make all changes stick

Continually reinforce the value of successful change via recruitment, promotion, rotate your new change leaders. Make change an intrinsic part of your culture.

Using the above in conjunction with our Visionmaster product we can guarantee an increase in business profits.

There is only one thing you need to do and that is.....


"Decide to be outstanding” 


Telephone 01628 622274


Please click the link

below to contact us and we will call you back to arrange an appointment..























Copyright [Visionarydevelopment] Sept. 2006