Thank you for taking the time to
visit this website and we welcome you to Visionary. Visionary is a
company which offers training and change management solutions
to small to medium sized businesses.
"Change management without pain"
Today, there are ever increasing
pressures on the Retail Industry to deliver
outstanding customer service. With increased competition in all areas of
the retail sector, the need to improve and implement "Change" within our
businesses is critical and an immense task.
The need for organisational
"Change" and developing a business for the future are two of the most
difficult and demanding areas facing any business today.
Delivering "Change" becomes
even more demanding when balancing the daily customer expectation, with
the constant need to sustain a profitable business.
Therefore "Change" management needs to be carefully planned, actioned
and needs to be delivered without any impact, or damaging the current business
performance and more importantly staff moral.
I offer and deliver all of the above with measured
continuous improvements which are sustainable and will improve all areas of
Please go to our
page for more information.
designed the assessment tool called “Visionmaster” which will identify areas within your business
to increase profitability, improve customer service and staff
retention. This is
achieved by accurately analysing your current systems and processes, lost
profit opportunities, staff, skills, culture and key performance indicators from within the
motor retail industry.
With "Visionmaster" I am able to
identify your existing good working practices and solely focus our attention on those
areas of your business which deliver quantum improvements in profitability and
deliver to your customers an "Outstanding" customer experience.
To learn more about my Visionmaster
product please click on the link
Visionary specialise in the
recruitment of exceptional individuals for the automotive industry, I
can provide you with a selection of excellent candidates for any role
within your business including sales executives, service advisors,
technicians, parts staff, administrators, drivers, accountants and
I can also offer
both selective “Managerial Search”
and “Advertised Selection”.
Our recommendations are only made after careful consideration of our
client’s specific needs.
We have prepared an
innovative and dynamic new approach to staff recruitment with our “Open recruitment days”. You can view
candidates in action working within a series of group and individual
activities. Through using an elimination process, you will be able to
determine who would be most suitable for your actual business
Please go to my
Recruitment page for more Information.
training for your employees can vastly improve your chances
It can help build
your competitive advantage and equip your employees with the
skills that your business needs.
When choosing training
courses for your employees, it is a good idea to bear in
mind that people learn in different ways. Training will be
more effective if it meets employees' individual needs as
well as your business needs.
The business case for
investing in the development of people is compelling.
Research shows that training your employees can bring your
business an increase in productivity, profits, motivation
and higher customer satisfaction.
All interactions between employee and
a customer are a profit opportunity or an opportunity to deliver
"outstanding customer service" guaranteeing a return visit.
Please go to my
Training page for more information
I look forward to meeting
with you soon!
Telephone 01628 622274